Terms of service

Terms of Service

OVERVIEW

Welcome to Relben! The terms "we", "us" and "our" refer to Relben. Relben operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Relben is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1: ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence.

To use the Services, including accessing our online store or purchasing any of our products, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current and complete.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity.

SECTION 2: OUR PRODUCTS

We have made every effort to provide an accurate representation of our products in our online store. However, colors or product appearance may differ from how they appear on your screen due to the device you use and its settings.

All descriptions of products are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer.

SECTION 3: ORDERS

When you place an order, you are making an offer to purchase. Relben reserves the right to accept or decline your order for any reason. Your order is not accepted until Relben confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting.

Your purchases are subject to return or exchange in accordance with our Return and Refund Policy, including your statutory right to cancel.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale.

SECTION 4: PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed, as set out in your order confirmation email. All prices are displayed in British Pounds (GBP). Any applicable import VAT, customs or duty charges are shown at checkout.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our store.

SECTION 5: SHIPPING AND DELIVERY

All delivery times set out in our Shipping Policy are estimates only. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our reasonable control. Risk of loss passes to you once the goods are delivered to you, without prejudice to your statutory rights as a consumer.

SECTION 6: INTELLECTUAL PROPERTY

Our Services, including all trademarks, brands, text, images, graphics, and the design, selection, and arrangement thereof, are owned by Relben or its licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for your personal, non commercial use only. You must not reproduce, distribute, modify, republish, download, or transmit any of the material on the Services without our prior written consent.

SECTION 7: OPTIONAL TOOLS

You may be provided with access to tools offered by third parties as part of the Services, which we neither monitor nor control. Such tools are provided "as is" and "as available" without any warranties. Any use is at your own risk.

SECTION 8: THIRD PARTY LINKS

The Services may contain links to websites operated by third parties. We are not responsible for the content or accuracy of any third party websites. If you leave the Services to access them, you do so at your own risk.

SECTION 9: RELATIONSHIP WITH SHOPIFY

Relben is powered by Shopify. Any sales and purchases you make in our store are made directly with Relben. Shopify is not responsible for any aspect of any sales between you and Relben.

SECTION 10: PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, and certain personal information may be subject to Shopify's Privacy Policy.

SECTION 11: FEEDBACK

If you submit any ideas, suggestions, reviews, or other content ("Feedback"), you grant us a perpetual, worldwide, royalty free license to use, reproduce, modify, publish and display such Feedback for any purpose, including commercial use. You confirm that your Feedback does not violate any third party rights and contains no unlawful content.

SECTION 12: ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on the Services that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, shipping charges, transit times and availability. We reserve the right to correct any such errors and to update information or cancel orders if any information is inaccurate, including after you have submitted your order.

SECTION 13: PROHIBITED USES

You may use the Services for lawful purposes only. You may not use the Services for any unlawful or malicious purpose, to infringe intellectual property rights, to harass or harm others, to transmit false or misleading information, to send spam, to impersonate others, or to access the Services through robots, scrapers or other automated means without authorization.

SECTION 14: TERMINATION

We may terminate this agreement or your access to the Services at any time. You will remain liable for all amounts due up to and including the date of termination.

SECTION 15: DISCLAIMER OF WARRANTIES

The information presented on or through the Services is made available for general information purposes only. Except as expressly stated by Relben or required by law, the Services and all products are provided "as is" and "as available". Nothing in this section limits any right you have as a consumer that cannot be excluded under applicable law.

SECTION 16: LIMITATION OF LIABILITY

To the fullest extent permitted by law, Relben shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services or any products purchased. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for any liability that cannot be excluded under UK consumer protection law.

SECTION 17: INDEMNIFICATION

You agree to indemnify and hold harmless Relben, Shopify, and our respective affiliates and agents from any losses, damages, liabilities or claims, including reasonable legal fees, arising out of your breach of these Terms, your violation of any law or third party rights, or your use of the Services.

SECTION 18: SEVERABILITY

If any provision of these Terms is found to be unlawful, void or unenforceable, it shall be enforced to the fullest extent permitted by law and the rest of the Terms shall remain valid.

SECTION 19: WAIVER AND ENTIRE AGREEMENT

Our failure to exercise any right under these Terms is not a waiver of that right. These Terms and the policies posted on this site constitute the entire agreement between you and us regarding the Services.

SECTION 20: ASSIGNMENT

You may not transfer or assign these Terms or any of your rights under them without our prior written consent. We may transfer or assign them without notice to you.

SECTION 21: GOVERNING LAW

These Terms are governed by the laws of the State of Missouri, United States. If you are a consumer resident in the United Kingdom, this does not deprive you of the protection afforded to you by the mandatory provisions of the law of your country of residence, and you may bring proceedings in the courts of your country of residence.

SECTION 22: CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms at any time on this page. We reserve the right to update or replace any part of these Terms by posting changes on our website. Your continued use of the Services after changes are posted constitutes acceptance of those changes.

SECTION 23: CONTACT INFORMATION

Questions about these Terms should be sent to info@relben.shop.

Our contact information:
Relben
Jacob Michael Van Hoogstrate
234 Cornwall Dr, Weldon Spring, MO 63304, United States
Phone: +1 9253281662
Email: info@relben.shop