Frequently Asked Questions
Where is your business located?
We are based in Weldon Spring, Missouri, United States, and we serve customers across the United Kingdom.
What are Relben's return conditions?
For detailed information, please see the "Return and Refund Policy" page on our website.
Will I receive a confirmation email after placing an order?
Yes. Once you have completed your order, you will automatically receive a confirmation email with your order details.
How do I start a return?
To start a return, please contact us at info@relben.shop and our team will guide you through the process.
Are there any products excluded from returns?
All products can be returned within 30 days, as outlined in our Return and Refund Policy.
Are your vases suitable for fresh and dried flowers?
Our vases are suitable for fresh, dried, and artificial flowers and can also be used as stand alone decor. Please check each product description for specific details.
How long does shipping take?
For detailed information on processing and delivery times, please see our Shipping Policy.
What payment methods do you accept?
We accept payments through Shopify Payments, including major debit and credit cards such as Visa, Mastercard, and American Express.
Contact Us
For further assistance, please contact our customer support team:
Business Name: Relben
Address: 234 Cornwall Dr, Weldon Spring, MO 63304, United States
Phone: +1 9253281662
Email: info@relben.shop